Solar Energy Projects Privacy Policy

1. Purpose of Collection

Clean Max Enviro Energy Solutions Limited ("CleanMax", "we", "us", or "our") respects your privacy and is committed to safeguarding the privacy of the visitors to our website [www.cleanmax.com ("Site"). This privacy policy applies to personal information we collect through our website and the related channels including the Business Media & PR Inquiry, Existing Customer Support, or Investor Support sections, general website contact/enquiry forms, cookies and similar tracking technologies used on our website, and careers/job application submissions ("Privacy Policy").

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (and rules thereunder) and other relevant regulations in India ("Applicable Law"). By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using the Site.

We collect and process your personal information solely for responding to your inquiry, providing support, communicating with you, managing investor relations, and fulfilling our legitimate business and legal obligations.

2. Personal Information We Collect

Depending on the nature of your inquiry, we may collect:

Personal Information: We may collect information that identifies or can reasonably be linked to an individual, including but not limited to name, company/organisation name, email address, contact number, designation, investor details (where applicable), customer account information (where applicable), and other relevant identification or professional information.
Usage Data: We may collect technical and activity-related information when you use our websites, applications, systems, or services, including IP address, device and browser information, login details, access times, pages or features used, system logs, and security or diagnostic information. This information helps us operate, secure, monitor, and improve our services.
Cookies and Tracking Technologies: We may use cookies, pixels, tags, SDKs, and similar tracking technologies to enable essential functionality, remember preferences, analyse usage, improve performance, maintain security, and, where applicable, support marketing activities. You may have options to manage or disable certain non-essential technologies, subject to Applicable Law.
Financial Information and Communications: Where necessary, we may collect financial and transaction information, such as bank account details, payment information, invoices, transaction records, payroll or reimbursement details, and tax-related information. We may also collect communication records and correspondence, including emails, inquiries, feedback, requests, and other communications, as well as any information voluntarily submitted through forms, documents, attachments, applications, surveys, or other channels. This information may be used for business operations, customer and investor management, payments, accounting, audits, fraud prevention, and legal or regulatory compliance.

We collect only such personal information that is necessary for the specific purpose for which it is being requested. You are requested to read the detailed terms and conditions of the website, along with this Privacy Policy, and its relevant updates from time to time, and the Applicable Law, to understand the scope of data collection through the Site.

3. Consent

By submitting your information through our website or forms, you provide your accurate, correct, voluntary, specific, informed, and unambiguous consent to the collection and use of your personal information for the stated purpose.

You may withdraw your consent at any time by contacting us through the details provided below. Withdrawal of consent will not affect processing already undertaken based on your consent prior to its withdrawal, but may affect our ability to continue providing certain services to you.

4. How We Use Your Information

Your personal information may be used to:

Respond to business, media, PR, customer, or investor inquiries.
Verify your identity where necessary.
Provide customer support and resolve concerns.
Share investor-related communications and updates.
Evaluate and process job applications.
Personalise and improve your experience on our website (via cookies).
Maintain records of communications and requests.
Comply with applicable legal, regulatory, and governance requirements.
For any reason required by us, and in compliance with Applicable Laws.

Your information will not be processed for purposes incompatible with the purpose communicated at the time of collection unless required under Applicable Law.

5. Sharing of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Internal Teams: We may share your personal information with internal teams authorised to handle your request.
Third-Party Service Providers: We may share your data with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These parties are contractually obligated to protect your data through appropriate contractual safeguards.
Legal and Regulatory Requirements: We may disclose your personal information if required by law or in response to a legal process, including a court order, subpoena, or requirement from regulatory or government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
Data Security Measures: We implement reasonable technical and organisational safeguards, including access controls and other appropriate security measures, to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

6. Cross Border Transfer of Personal Information

We may transfer your personal information to service providers or group entities located outside India for the purposes described in this Privacy Policy. Any such transfer will be carried out in accordance with the Applicable Law, and only to jurisdictions not restricted by the Central Government. Where a transfer occurs, we take steps to ensure the recipient maintains an equivalent standard of protection for your personal information.

7. Data Retention

Your personal information will be retained only for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements and policies. Once no longer required, the information will be securely deleted or anonymised in accordance with Applicable Laws and internal retention requirements.

8. Your Rights as a Data Principal

Subject to the provisions of Applicable Law, you may have the right to:

Request access to your personal information.
Request correction or updating of inaccurate information.
Request erasure of personal information where legally permissible.
Withdraw consent previously provided.
Seek grievance redressal regarding the processing of your personal information.
Nominate another individual to exercise your rights, where applicable or more specifically in the cases of death or incapacity.

Requests relating to these rights may be submitted using the contact details provided below.

8. Security Measures

CleanMax implements reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or loss. Access to personal information is restricted to authorised personnel with a legitimate business need.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and remember your preferences. You can control or disable cookies through your browser settings. Provided that disabling certain cookies may affect website functionality. The following cookies are currently being used, along with their detailed descriptions and the information they capture.

Our website uses cookies and similar tracking technologies for the following purposes:

To maintain website sessions and ensure consistent and secure website functionality.
To improve user experience and personalize website interactions.
To understand how visitors use our website, including website traffic, visits, and pages viewed.
To analyse website performance and generate statistical reports.
To understand user behaviour and improve our website and services.
To measure and improve the effectiveness of advertising and marketing activities.
To support the functioning of analytics and website management tools.

These cookies may include necessary, functional, analytics, and advertising-related technologies provided by us or by third-party service providers.

10. Security Measures

11. Policy Changes

CleanMax may update or amend this Privacy Policy from time to time to reflect changes in our practices, business operations, or Applicable Law. Any such update will be posted on our website with a revised "last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website or continued interaction with CleanMax following the posting of any changes shall constitute your acknowledgment that you have read the updated Privacy Policy and, where applicable, your deemed consent to the revised terms. However, where an update introduces a materially new category of personal information collected, a new purpose of processing, or new third-party sharing not previously disclosed, CleanMax will seek your fresh, explicit consent or provide specific notice of such change, rather than relying on continued use alone.

12. Contact Us

If you have a grievance regarding the processing of your personal information, you may contact our Grievance/Data Protection Officer at the details below.

13. Data Protection Officer

The data protection officer shall be reached at grievance@cleanmax.com and addressed to Mr. Sameer Patil.

We will acknowledge your grievance and aim to resolve it within a reasonable period, and in any event within the timeline prescribed under the Digital Personal Data Protection Act, 2023 and the applicable rules thereunder.

Contact : Grievance Officer

Purpose : General privacy questions, comments, and grievances under this Privacy Policy and Applicable Law.

Email : grievance@cleanmax.com (Mr. Sameer Patil)